PatronBase came about because The Court Theatre in Christchurch, New Zealand felt that their previous computerised booking system was not meeting their needs. After looking at a number of internationally used ticketing systems, they decided to develop their own. This decision was driven by the high real costs associated with the products available and because these products focused on Ticketing rather than on being a tool that would allow the theatre to develop a better relationship with their Patrons.
The initial software development process took nearly two years, with the implementation happening in May 1998. Since then, while the Court Theatre has processed millions of tickets, we have spent those years refining and enhancing the system based on feedback from the management and Box Office staff of more than 200 customers throughout New Zealand, Australia, United Kingdom, and Spain.
PatronBase. Build an audience your way.