Latest News

16th July, 2015

PatronBase welcomes North America to the Worldwide family.

Team Profiles

Graham Dowling

Graham Dowling

Managing Director, PatronBase UK

Graham has been involved in theatre since he was 16, either on the stage or behind it. As a result of his love of student theatre at Durham University, Graham decided to pursue a career in the theatre world, gaining experience as a theatre technician, development assistant, theatre administrator and tour manager, before focusing on technology for theatres. Following his time at the Old Vic and Old Vic Tunnels, Graham joined Artifax Software in 2012, initially as a trainer, before taking over as Sales Manager in 2014. After a successful three years there he decided that the time was right to move into the ticketing software world and that PatronBase was the natural choice for him, as the company shared his passion for seeing theatres flourish by using technology effectively.

Charles B Shatzkin

Charles B Shatzkin

President of Global Theater Tech, PatronBase US/CA

Known in the industry as the Man-in-Black Charles is a veteran in theater technology and administration. A few of his career highlights include being a principal fund raiser at the Syracuse Symphony Orchestra, global leadership roles in sales and marketing at both Select Ticketing ( he was key team member in the development of the first live internet ticketing system) and then Tickets.com, Director of International Sales for J.R. Clancy (foremost supplier of theatrical rigging technology), 30 year IATSE technician and sound, lighting and film production credits that number in the hundreds. Charles has a Masters in Public Administration from the Maxwell School at Syracuse University.

Alvaro Sarmiento

Alvaro Sarmiento

Principal PatronBase Spain

PatronBase Spain is run by Alvaro Sarmiento, a professional with over thirty years’ experience in the field of performing arts, including significant roles in the fields of marketing, venue management, production, distribution and exhibition. In recent years his work has focused on the use of technology in cultural management, focusing his activity in ticketing and electronic marketing activities. Álvaro has studied Economics and Hispanic Studies in his native Madrid and has a Masters in Performing Arts Management from New York City as a Fulbright scholar.