The Townsville City Council’s theatre scene was growing rapidly and they were in need of a new ticketing solution to keep up with demand levels.

As ticketing is such a critical part of a theatre, the Townsville City Council required a solution that could keep up with their increasing demand, while providing a modern and user-friendly interface that met the technology expectations of today.

After a vigorous selection process, they decided PatronBase was the best choice.

The key features they were looking for were strong web capability, the ability to capture more information about patrons, and handle subscription packages. PatronBase delivered on all of them.

“PatronBase provide a very good system that exceeds our expectations. We can get everything we need from it, it has made such a positive impact on how we manage our venues” Stephen Burgess, Ticketing & Front-of-House Team Leader, Townsville City Council.

Read the full case study here